Self Appraisal
A Little boy went to a telephone booth which was at the cash counter of a store and dialed a number. The store-owner observed and listened to the conversation:
Boy: “Madam, can you give me the job of cutting your lawn?”
Woman: (at the other end of the phone line) “I already have someone to cut my lawn.”
Boy: “Madam, I will cut your lawn for half the price than the person who cuts your lawn now.”
Woman: “I’m very satisfied with the person who is presently cutting the lawn.”
Boy: (with more perseverance) “Madam, I’ll even sweep the floor and the stairs of your house for free.”
Woman: “No, thank you.”
With a smile on his face, the little boy put the receiver down. The store-owner, who was listening to all this, walked over to the boy.
Store-owner: “Son….I like your attitude; I like that positive spirit and would like to offer you a job.”
Boy: “No thanks.”
Store-owner: “But you were really pleading for one.”
Boy: “No Sir, I was just checking my performance at the job I already have. I am the one who is working for that lady I was talking to!”
This is called “Self-Appraisal”
Learning from the story
- Never be complacent, have a system in your business for self appraisal and client feedback to improve continuously.
- Never position your business as cheaper alternative. Clients don’t always look at the cost, they look at the value you add.
- Rapport and long term relationship with clients matter.
Questions to ask ourselves
- What are the tools available to gather client’s feedback?
- How can I create self appraisal and client feedback systems in my business?
Friends to put business on autopilot and build a valuable business we need to have critical systems in place. In our 4 hour seminar scheduled for 18June, Sunday Tomorrow. You will learn the FORMULA to create Systems in your business. Apart from this I commit, you will learn 3 things;
- How to at least DOUBLE your revenue.
- How to build a valuable business which can be sold if needed.
- How to PUT Business on AUTOPILOT, which WORKS without you so that you don’t have to.
- BONUS- 2 Free tools to gather Client Feedback easily.
